Uptick Solutions

Official Uptick Solutions Partner

Live status

Your catalogue, always in sync.

A real-time view of what's happening behind the scenes — every price change, every new product, every audit record.

Last sync2 hours ago · 847 products
Healthy

1,247

Products

98.9%

Accuracy

8h/mo

Hours saved

ESSER-790-001
£124.50£131.20+5.4%
FIKE-302-NEW
CreatedNEW
HYB-SMOKE-9
£89.00£84.50-5.1%
Next auto-sync in 7 days Manual sync
OAuth2HTTPS EncryptedGDPR CompliantFull Audit LoggingAuto Token Expiry
The problem

If you're still updating prices manually, you're losing money.

For most fire security and maintenance companies, every manual price update is a time bomb eating into margins.

Manual data entry errors

Incorrect quotes, margin leakage

Stale pricing in Uptick

Under-quoting jobs, profit loss

No visibility into price changes

Can't track cost movements

Hours spent on admin

Team not quoting & winning

No price change history

Impossible to analyse trends

Price lists received via email

No automation, no audit trail

Every hour on admin is an hour not winning work.

Works with any supplier

Two ways to sync — pick whichever fits your supplier.

Oprema gives you a live API connection. For every other supplier — ADI, GLT or any price list sent as a spreadsheet — we have an Excel pipeline that handles the same job.

Live API

Oprema — direct API sync

Provide your Oprema API credentials and we pull the latest supplier pricing directly from the EET Group Customer API — no files, no uploads.

  • Bearer Token auth with automatic renewal
  • Scheduled auto-refresh every 7 or 15 days
  • Fetches 1,000+ products in batches of 500
  • Prices in pence, auto-converted to pounds
Any Excel

ADI, GLT & anything else — Excel upload

No API? No problem. Upload the price sheet your supplier sends you — any column layout — and we map, validate and sync it straight to Uptick.

  • Drag-and-drop .xlsx upload — any column order
  • Map one Excel column to multiple Uptick fields
  • Reusable mappings — next upload is one click
  • Works with ADI, GLT & custom supplier formats

Supported out of the box

Oprema APIADIGLTCustom ExcelYour supplier?
How it works

Automated supplier-to-Uptick synchronisation.

Connect Oprema via API or upload an Excel from any other supplier. Either way, the rest of the pipeline is identical — validate, map, sync.

STEP 01

Connect or upload

Provide your Oprema API credentials for a live connection, or upload an Excel from ADI, GLT or any other supplier. Either path feeds the same sync engine.

STEP 02

Map fields once

Map each supplier column to Uptick fields — product code, cost price, markup, stock. Save the mapping and reuse it on every future upload with one click.

STEP 03

Prices sync automatically

Oprema's API is contacted on schedule, latest pricing is fetched, formats are converted, and updates are pushed directly into Uptick. New products are created automatically.

Features

Everything that happens under the hood.

Six production-grade features working together to keep your Uptick pricing accurate — automatically.

Automated price fetching

Direct from Oprema's Customer API with Bearer Token auth, automatic renewal, rate limiting and batched requests of 500.

Intelligent Uptick sync

Smart update-or-create logic, OAuth2 with token refresh, exponential backoff — never gets blocked by rate limits.

Configurable refresh

Every 15 days (Standard), every 7 days (Accelerated) or a custom schedule. Plus a manual sync button for on-demand refreshes.

Complete audit trail

Old price, new price, diff and percent change — every API call recorded with endpoint and status code. Full transparency.

Multi-company support

Each company gets its own Oprema catalogue, Uptick configuration, sync schedule and audit trail — zero cross-contamination.

Real-time dashboard

Recent price changes, next scheduled sync, total active products, and one-click manual sync controls — always visible.

Data flow

From Oprema to Uptick — the complete flow.

A transparent, automated pipeline running silently in the background — your team never thinks about pricing updates again.

01

Excel upload

Product codes, brands, descriptions

02

Secure DB

Encrypted credential storage

03

Oprema API

Bearer token · batches of 500

04

Price compare

Only syncs changed prices

05

Audit log

Every change recorded

06

Uptick updated

Accurate quotes · margins

Results

Built for fire security & maintenance companies.

“Before this integration, updating our Oprema prices in Uptick was a full day's work every month. Now it happens automatically while we focus on winning jobs.”
— Client, Fire Security & Maintenance Company

The challenge

A fire security company managing 1,200+ Oprema products in Uptick. Their admin team spent 8+ hours per month manually cross-referencing price lists. Quotes were going out with pricing sometimes 30+ days old.

The solution

Deployed the Oprema-Uptick integration with a 7-day price refresh. The entire product catalogue was uploaded and synced within 2 hours. Zero ongoing admin required.

8h+

Monthly admin eliminated

100%

Price accuracy in Uptick

15%

Avg. cost increase surfaced

2h

Time to fully onboard

FAQ

Common questions.

Everything you need to know before getting started.

How long does the initial setup take?+

Most customers are up and running within 1–2 hours. Upload your product Excel file, we configure the API connections, and the first sync runs immediately.

What if a product doesn't exist in Uptick yet?+

The system automatically creates it — sets the product code, SKU, description, cost price, assigns your default supplier and adds the unit price to your configured price tier. No manual work required.

How do I know if prices have changed?+

Every price change is logged with old price, new price, diff and percentage change. View this on the dashboard or export detailed reports for management or accounting review.

What if the Oprema API or Uptick API goes down?+

Built-in retry logic with exponential backoff — up to 3 retries with increasing wait periods. Failed syncs are logged and can be retried manually from the dashboard.

Can I sync prices on-demand?+

Yes. The dashboard has a manual sync button. You can also sync specific product codes individually — useful for testing or urgent updates before quoting a big job.

Is my data secure?+

All API credentials are stored as encrypted environment variables — never in the codebase. All communication uses HTTPS. Authentication tokens expire automatically and refresh securely via OAuth2.

What format does my product file need to be in?+

Standard Excel (.xlsx). The system maps columns for product code, description, brand and category. A template is provided during onboarding.

Can I manage multiple Uptick accounts?+

Yes. Each company gets its own Uptick connection, supplier settings, price tier and account codes — fully isolated with no cross-contamination.

Ready to automate your pricing?

Stop updating prices manually. Start quoting with confidence. Log in to your Uptick Solutions dashboard and see the system working with your own products.

No commitment required Setup under 2 hours Cancel anytime